Ely Bennet Sales Director at Courtesy Nissan called and texted me about my interest that I found online for a "NEW" 2024 Nissan Versa that I clicked on the link to on line. It said the price was "$16,130". It then went to a another page which asked for my zip code and name and phone #. Within 10 mins I received two texts and a call from "Courtesy Nissan". The phone call was from Ely himself. However he said he didn't have any new 2024's and started trying to hustle me on a 2025. I told him I was not interested in a 2025, I was looking to make a deal on a year old new car that was advertised. He said again I don't have one. I said typical "Bait and switch". He went on for 10 minutes telling me I don't know what a bait a switch is and he didn't have anything on his website that said he had a New 2024. I said I clicked on an ad online and that company that advertised it "Autosite.com" , they asked me for my information and within 10 minutes I received a call from Ely Bennet, telling me he didn't have what I was clicking on the ad to look at, and trying to sell me a different car. If that isn't a bait and switch I don't know what is. He proceeded to tell me how "I don't know what I'm talking about". I pointed out that the "Autosite.com" was not giving Courtesy Nissan my information out of the goodness of their heart. They are being compensated in some way. He said you don't know what you are talking about. I guess I am stupid. I got ahold of "Nissan USA", and they said they could do nothing. So I guess if you want to be treated, or mistreated in this way go there and ask for Ely Bennet, as he is your man. Don't expect any help from Nissan USA, as they are too busy worrying about going bankrupt, they don't have time for a silly thing like customers. I invite anyone else who has had an unpleasent conversation with Ely Bennet, make sure you put in a review.

Amazing customer service from start to finish! They made the car-buying process smooth, stress-free, and enjoyable.

Every one was helpful, patient,and willing to provide additional options as to buy or lease

Best experience of buying a vehicle. Daniel, Donavan and Ely worked with us in a professional manor and meeting our needs.

Mr. Scharff was excellent help in substitute of Matthew. He was laid back and understood what we wanted.

I just bought a vehicle from Sierra. She sent me a video and made process easy! Did most of deal by text and online! She’s a winner! Finance was easy and they don’t try to push anything on you. Honest and respectful. Worth the drive from Tucson! I will recommend them to everyone!

I took my vehicle in for an oil change. The oil change went fast and smooth. However, after I arrived home I noticed damage to the paint on my driver side door. An approximately 4x2 inch piece of paint is missing from the driver side door. I was relieved that the dealership took photos of the vehicle prior to the oil change and I sent in photos of the paint damage post oil change. Even with clear photo evidence of the paint being damage while it was in their possession, they so far have refused to take responsibility for the damage.

Took my nissan kicks in for my first time oil change. Dennise is the one who helped us way and beyond his means. He was so helpful very informative and a very pleasant attitude to work with. With all this holiday stress to deal with he set my mind at ease. Thank you so much Dennis and I will certainly be back.

Dennis in Service got us in and out for an oil change and we are so appreciative! Thanks!!

It was great friendly and fast service. Everything was done on time and very quick

A week ago we visited Courtesy Nissan of Mesa. The employees of the salon are professionals in their field. The sales consultant Daniel was patient and attentive to us and served us professionally. We bought Nissan Frontier and are very satisfied with the purchase. Thank you for the high service! We recommend this dealership to everyone.

Second vehicle from this location. Service department very well trained and professional. Took care of my service needs. Appointment was easy to make and car was finished when promised.

Multiple visit to Courtesy Nissan. And alway outstanding customer service. I would recommend their sales and service to everyone

I will never use this company again after bringing our family car in due to and accident on the highway the car was towed there for repair after over 30 days in shop we received our car back dirty they didn’t even have the courtesy to clean the interior or exterior of the car! And it was in their possession for over a month we paid good money for them to repair it bad customer service we had been using East Valley Nissan for 10 years no more we will let everyone we know about your terrible customer experience that was given to us who are now courtesy unhappy customer you got the last of our business we were going to purchase a new vehicle from you so it’s your loss !

I recently had the pleasure of purchasing a vehicle from Courtesy Nissan of Mesa, and I can't say enough good things about my experience. From start to finish, the team went above and beyond to make us feel comfortable and valued. - Liam, the Superstar Salesman: Liam was outstanding. His approach was refreshing—no pressure, just genuine assistance. He patiently walked us through our options and made sure we understood everything. His transparency and friendly demeanor sealed the deal for us. - Eric and Bubs: Eric, the manager, was equally impressive. Not only did he cut through the fluff, but he also had an adorable French bulldog named Bubs as the sales floor mascot. Bubs added a delightful touch to the whole process! - Freddy and the Finance Ninja: Freddy handled our financing. He didn't just introduce himself as the finance guy; instead, he engaged in a meaningful conversation. Freddy fought for us during negotiations and even brought in his director, Val, who's apparently a finance ninja. Together, they secured the best deal with one of their partner banks. - Calvin, the Insurance Expert: Calvin, the in-house insurance guy, deserves a shout-out. He compared our current rates to their promotion and helped us save even more money. His thoughtful approach made all the difference. - Dan, the Inventor Manager: Dan, the manager, wore many hats. Not only did he oversee the process, but he also got our car detailed and handled other tasks seamlessly. The courtesy extended by the entire team was palpable. Overall, Courtesy Nissan of Mesa has earned a partner for life. Thank you for the blessing you've been to my family. We'll be back!