Customer Testimonials
Dillon and Donovan were both great, super friendly and well aware of the vehicle I was looking at. Made the experience seamless.
Ely Bennet Sales Director at Courtesy Nissan called and texted me about my interest that I found online for a "NEW" 2024 Nissan Versa that I clicked on the link to on line. It said the price was "$16,130". It then went to a another page which asked for my zip code and name and phone #. Within 10 mins I received two texts and a call from "Courtesy Nissan". The phone call was from Ely himself. However he said he didn't have any new 2024's and started trying to hustle me on a 2025. I told him ...
Amazing customer service from start to finish! They made the car-buying process smooth, stress-free, and enjoyable.
Every one was helpful, patient,and willing to provide additional options as to buy or lease
Best experience of buying a vehicle. Daniel, Donavan and Ely worked with us in a professional manor and meeting our needs.
Mr. Scharff was excellent help in substitute of Matthew. He was laid back and understood what we wanted.
I just bought a vehicle from Sierra. She sent me a video and made process easy! Did most of deal by text and online! She’s a winner! Finance was easy and they don’t try to push anything on you. Honest and respectful. Worth the drive from Tucson! I will recommend them to everyone!
I took my vehicle in for an oil change. The oil change went fast and smooth. However, after I arrived home I noticed damage to the paint on my driver side door. An approximately 4x2 inch piece of paint is missing from the driver side door. I was relieved that the dealership took photos of the vehicle prior to the oil change and I sent in photos of the paint damage post oil change. Even with clear photo evidence of the paint being damage while it was in their possession, they so far have refused to take responsibility for the ...
Took my nissan kicks in for my first time oil change. Dennise is the one who helped us way and beyond his means. He was so helpful very informative and a very pleasant attitude to work with. With all this holiday stress to deal with he set my mind at ease. Thank you so much Dennis and I will certainly be back.
Dennis in Service got us in and out for an oil change and we are so appreciative! Thanks!!
It was great friendly and fast service. Everything was done on time and very quick
A week ago we visited Courtesy Nissan of Mesa. The employees of the salon are professionals in their field. The sales consultant Daniel was patient and attentive to us and served us professionally. We bought Nissan Frontier and are very satisfied with the purchase. Thank you for the high service! We recommend this dealership to everyone.
Second vehicle from this location. Service department very well trained and professional. Took care of my service needs. Appointment was easy to make and car was finished when promised.
Multiple visit to Courtesy Nissan. And alway outstanding customer service. I would recommend their sales and service to everyone
I will never use this company again after bringing our family car in due to and accident on the highway the car was towed there for repair after over 30 days in shop we received our car back dirty they didn’t even have the courtesy to clean the interior or exterior of the car! And it was in their possession for over a month we paid good money for them to repair it bad customer service we had been using East Valley Nissan for 10 years no more we will let everyone we know about your terrible customer experience that was ...
I recently had the pleasure of purchasing a vehicle from Courtesy Nissan of Mesa, and I can't say enough good things about my experience. From start to finish, the team went above and beyond to make us feel comfortable and valued. - Liam, the Superstar Salesman: Liam was outstanding. His approach was refreshing—no pressure, just genuine assistance. He patiently walked us through our options and made sure we understood everything. His transparency and friendly demeanor sealed the deal for us. - Eric and Bubs: Eric, the manager, was equally impressive. Not only did he cut through the fluff, ...
We were very pleased with our purchase of our new Altima. Samuel was very professional and provided outstanding customer service. Thank you, Samuel for making our purchase a great experience.
Courtesy Nissan of Masa. This was the most disappointing car buying experience I have ever had. Salesman JD was very nice t deal with. Test drove car and called one day later saying I would be coming up talk pricing. Gave them 1-1/2 hour notice and they said they would clean/wash up car to show again. Arrived and car had not been moved from other day. Went to work on pricing, All these “Managers” kept come g buy dots introduce and say “HI”. Back and forth on price and each time took of river for “Manager” to make up ...
Thank you to Bennie for helping to find my wonderful Nissan Versa. Professional and helpful! All the staff were friendly and efficient. I would gladly recommend your dealership!
Bennie was excellent and listened to what we wanted and the vehicle we picked I fell in love with it!
We are more than satisfied with the Courtesy Team and this buying experience. Thanks to Bennie for working so hard for our business. We’ll be back.
This is the best dealership I have ever visited. The salesman Key was super nice and his customer service skills are outstanding. He was very knowledgeable and answered all my questions. He was never pushy and is a true gentleman. When it was time to talk numbers John came over and he gave me a great deal. No run around or tricks. Just fair and honest negotiations. He was a joy to work with. Courtesy sold me a great car and I have Key and John to thank for it. Then came the F.I. office where I met Rocio ...
Great service, easy to deal with, fast and listens to your requests. Would recommend to shop @ Courtesy Nissan.
Took my 2021 Nissan Titan, pro 4X in for repairs and maintenance. Richard did a great job of keeping me updated on the work. The work was done any timely manner. I’m very satisfied.
Buyer beware... this dealership practices the new scam wherein many dealerships, like Courtesy Nissan, choose ADD mandatory dealer "add ons" to EVERY new and used vehicle they sell and force their customers to buy a set of add-ons they may not want or need... the cost is an additional $1,367.00. Consumers should have the choice in what add-ons they want to add (or add none) and NOT be forced by the dealer to purchase them. This is NOT in the best interest of the consumer, but it is in the best interest of the dealer and they are guaranteed ...
My wife and I loved our experience here. No waiting, no hassles. Good inventory selection, and they were able to work within my budget. John Farmer and Frank were wonderful to work with. They were happy to give us all the time we needed to make our decision and answered all of our questions even though it was late on a Friday night. Highly recommended!
I'm very happy with this service today because they told me They're going to Take four hours and then They surprise me with 2 hours only. I really appreciate
Very professional, I had it in for repairs and maintenance at two other certified Nissan dealerships in Colorado, they had nice service desk but could not diagnose or fix a diesel engine. Richard Bergstrom and his mechanic at Curtesy Nissan in Mesa, Az had my Titan XD repaired and back on the road in short order! Thanks Guys, Larry D.
Prompt attention Easy to get to and shuttle service with Lyft. Fixed the problem in a timely manner. Pleasant to deal with
Cori Majercin in the service department was extremely friendly and helpful. She explained everything and was very considerate.
They always do a great job. I only take my truck to them. I will never take it to another place.
Kejuan Young was very friendly and very knowledgeable. He made the car buying experience enjoyable and went out of his way to help the whole way through.
I will always take my Frontier to Courtesy Nissan of Mesa, now. It was such a positive experience. They repaired a recall issue, and Victor Sepulveda, the advisor, helped to get it done quickly as he knew I had to travel quite a distance to get there. I really appreciated his being so considerate. Courtesy is also a clean and comfortable place to wait for work to get done, and everyone is so friendly. The appointment was easy to make, and I would recommend this dealership to everyone.
(Bennie Chatman) salesman and the dealership were very accommodating working to keep the payment where we were insisting on. It’s a very comfortable waiting area, with full coffee bar machine. If you buy a new car you know how long it takes we were home by 2pm only a few hours to get it all done today.
They are happy to help answer any and all questions and make sure I'm taken care of every step of the way.
Always great customer service from my advisor Victor Sepulveda at EV Nissan. Always greets with a smile and is very nice. He goes above and beyond to provide information about my vehicle and the service I’m getting done.